Privacy Policy
Feeling Fitness wants you to feel confident about the privacy and security of your personal information. This privacy policy explains how Feeling Fitness uses any personal information we collect about you and your rights in relation to that information.
When we refer to "personal information" in this policy, we mean information which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use information about you in your capacity as a customer, a patient, or in any other capacity, for example, when you visit our website.
What is privacy?
Privacy is the confidentiality of your personal information and it is of paramount concern to Feeling Fitness. We are committed to compliance with Data Protection legislation, Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (UK Regulations).
Why do we have a Privacy Policy?
We have developed this Privacy Policy because we want you to feel confident about the privacy and security of your personal information. Feeling Fitness makes every reasonable endeavour to prevent unauthorised access to your personal information.
Please read this privacy policy carefully. If you are visiting any of our website or using any of our services, by continuing to do so, you indicate your agreement for Feeling Fitness to use your personal information as set out in this privacy policy.
What personal information do we collect and when?
Any information relating to an identifiable individual that enables that individual to be directly or indirectly identified is called personal information. In the course of providing our services we could process any of the following types of personal information that are considered to be sensitive data:
- Religious or Philosophical beliefs
We may collect and process personal information about you when, for example, you:
- Enquire about any of our products or services.
- Register to use our services or purchase any products or services from us.
- Voluntarily fill in a form, complete a customer survey, provide feedback or participate in a competition or promotion sponsored by us.
- Agree to receive information from Feeling Fitness about other services that we provide.
Cookies
Our website uses the following types of cookies to provide functionality and insights about visitors’ behaviour:
- Analytics and performance cookies
If you wish to check your cookies, [guides for common browsers can be found here](https://support.squarespace.com/hc/en-us/articles/360001264507#toc-check-your-cookies).
How do we use your information?
As a data controller we process personal data for the following purposes:
- To provide education services
- Staff administration
- Marketing
We can only process or share your personal information if the law allows us to. Most commonly we will only process or share your data with your consent. The exceptions to this are where we need to comply with a legal or regulatory obligation (for example law enforcement agencies investigating criminal activity), we have contractual obligations, or where there is substantial public interest (a danger to the general public) that your interests do not override.
Third Parties & Automated Processing
Personal data may be collected from you via a digital questionnaire. We use automated software to review these questionnaires to support consultations about your needs. There is no profiling or comparison to others involved in this process, it is purely an assessment of the data that you provide to us. Y
In the usual course of our business we may disclose relevant aspects of your personal data to certain third parties that we use to support the delivery of our services. Where a third party data processor is used, we will ensure that they operate under subject to contractual restrictions with regard to confidentiality and security in addition to obligations imposed by data protection legislation.
Third Parties may include:
- Business Partners
- Suppliers and Sub-contractors for the performance of any contract that relates to you
- Our IT support provider who looks after the IT on which your data is stored
We will only hold your personal data for as long as we need that data for processing, unless there is a statutory/legal requirement.
How do we protect your personal information?
We take appropriate organisational and technical security measures to protect the data that we hold against unauthorised disclosure or unlawful processing.
How do I access or correct the information you hold about me?
You have the right to request a copy of the information that we hold about you at any time. If you would like a copy of some, or all, of your personal information, please contact us. We may make an administrative charge for this service. We want to make sure that your personal information is accurate and up to-date; you may ask us to correct or remove information you think is inaccurate.
Will I receive marketing information?
We will only send you marketing information where you have provided your consent to receive it. This may include information about products and services provided by Feeling Fitness which may be of interest to you. You have the right to stop us from contacting you for marketing purposes. If you no longer wish to receive web-based marketing information, you can unsubscribe by clicking on the link within the email that has been sent to you. By clicking on this unsubscribe link it will update our contacts lists to ensure that we do not contact you again. If you no longer wish to receive non-web based marketing information please contact your local Wellness International Limited office.
Are third party websites covered by this policy?
The Feeling Fitness website contains links to other websites. This privacy policy only applies to the Feeling Fitness website so when you visit external websites please read their privacy policies carefully. Feeling Fitness accepts no responsibility for external websites.
We occasionally offer products or services for external companies. These organisations may also allocate cookies to your PC. The types of cookies they use and how they use this information will be governed by their privacy policies.
How do you find out about changes to our privacy policy?
We keep our privacy policy under regular review and we will place any updates on this webpage. We may change the content or services found on our website at any time without notice, and consequently our privacy policy may change at any time in the future. Your continued access to or use of the website will mean that you agree to the changes.
Who do I contact if I have a question about your privacy policy?
Please contact our Data Protection Officer, George Mkushi, if you have any questions about our privacy policy.
This privacy policy was last updated on 25th January 2024.